The "last mile" problem in document workflow. How WEBCON and Autenti Complete the Digital Process
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The Autenti platform is expanding its offerings to include Interactive Forms. This new feature allows you to import a ready-made document template, efficiently collect the necessary data—including from employees, candidates, contractors, or customers providing technical information—populate the document with that data, and then seamlessly proceed to signing the document. All of this takes place in a single, seamless process, which automates a step that previously required manually entering data received through other channels, such as email.
In many organizations, the process of collecting data from a customer or employee and the actual signing of the document are two completely separate, unrelated stages. In the standard model, the workflow looks like this:
This workflow creates specific problems: constantly switching between tools, manually repeating the same steps for each new client, and the lack of a single, consistent workflow.
Autenti eSign Forms step in at exactly this point in the process. They aren’t designed to create content from scratch, but to instantly collect the data that needs to be included in the final document. This new feature works best when:
When Should You Use Interactive Forms?
Currently, a digital signature is often treated merely as the “final step” in a long administrative process. The actual collection of information and “typing” it into the appropriate sections of a contract takes place outside the platform.
Interactive Forms bring this tedious step into a single, secure environment. The benefit is immediate: the team uses fewer tools, eliminates manual data copying, and the entire process becomes much more consistent and error-resistant (e.g., thanks to field validation).
Interactive Forms are designed with operational processes in mind. The ideal document for this feature is one that has a fixed structure, requires only specific fields to be filled out (e.g., tax ID, amount, date, selecting an option from a list), and is used on a large scale.
Example use cases:
Key benefits for organizations:
"We’ve noticed that companies want to incorporate not only the e-signature itself but also the preceding stage of data collection and form completion into a single, seamless process. The greatest value of our new service is realized with recurring documents. Interactive Forms drastically simplify the workflow and shorten the path from obtaining information from the client to the final signing of the contract." Kinga Biernacka, Product Manager, Autenti
Interactive forms work best for data collection and signature standardization. However, they are not a tool for:
Legal departments will continue to draft the core content of contracts in their preferred editors. The role of Interactive Forms begins a step later: it involves quickly collecting data, filling in missing fields in a pre-drafted document template, and seamlessly proceeding to the signature stage.
Understanding this distinction helps organizations better match tools to the type of process. It allows them to clearly distinguish between standard, high-volume operational documents (which should be automated using forms) and unique, complex contracts requiring weeks of negotiation in a word processor. As a result, companies stop handling all their documents in the same, often inefficient way.
The introduction of interactive forms is part of Autenti’s consistent strategy: to create a platform that encompasses successive, naturally sequential stages of document processing. We’re expanding our ecosystem by bringing together data entry, e-signatures, and further document processing within the business workflow—all in one place.
Autenti eSign Forms bridge the missing link in a modern document process. They effectively close the operational gap between a raw, static template and a finished, legally binding, and signed document.
Autenti is a European platform for document authorization and online contract execution, fully compliant with the eIDAS 2.0 Regulation. We offer a comprehensive digital environment for simplifying document processes, which includes: e-signatures, identity verification, qualified e-delivery, and services for document protection, validation, and archiving.
Media Contact:
Natalia Gębska – Communication Manager
Marta Klepka
Marta Klepka is an accomplished full-stack marketing expert with extensive experience in digital marketing, business development, and marketing management across IT, FinTech, MarTech, and Entertainment sectors. She has successfully led both local and EMEA-wide marketing teams, demonstrating strong leadership and strategic capabilities. Her expertise covers communication, content marketing, lead generation, client acquisition, retention, and partnerships. Believing in the synergy of sales and marketing, Marta applies 4Ps strategies across channels. Currently, as Head of Marketing at Autenti, she drives growth for B2B SaaS, focusing on eSignature and eID services.
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