Digital business for a green future - Autenti’s collaboration with the Kwietna Foundation
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Europa Ubezpieczenia specializes in partnerships and is one of the most innovative insurers in Poland. Focused on bancassurance, affinity, and tourist segments, the company has been present in the market for over 25 years, with several million Poles covered by its insurance. In 2022, Europa Ubezpieczenia made a decision for a strategic digital transformation, aiming to enhance its competitiveness, agility, and speed in developing partnerships, as well as methods and channels of insurance sales. One element of this change is the implementation of electronic document circulation. We discuss the transformation and experience of cooperating with Autenti with Grzegorz Pawlicki, Board Member and CIO at Europa Ubezpieczenia.
What does digital transformation in Europa Ubezpieczenia involve?
Our transformation is based on building an IT environment in the cloud and process automation. The goal is for a company like Europa Ubezpieczenia, focused on partnerships, to rely on agile processes supported by simple, easily modernizable, and scalable technology. This approach also enables us to scale our business and expand our activities beyond Poland to pan-European partnerships, which we develop under the HDI Embedded brand.
Why the need to use Autenti?
Electronic circulation of both internal and external documents is one element of our digital transformation. Autenti's platform has an excellent reputation and a well-documented API. We were looking for such a tool, as we needed a stable and efficient integration with the workflow processes we were building. The Autenti solution was introduced by integrating it with the BPM class system, which in our case is Webcon BPS. Our document circulation management platform supports most of Europa Ubezpieczenia's processes, and we were looking for solutions that would integrate easily with it. The implementation was accompanied by thorough legal and procedural workshops. We are an organization consisting of 2 companies: property and life insurance companies, which required a unique approach that the Autenti team constantly developed with us. We aim for the platform to process the majority of contracts and, if possible, to completely eliminate the traditional signature.
Monika Głowacka
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