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e-Delivery for corporations and large enterprises

Smart management of all corporate correspondence in one place - with labels, permissions, and integration with your internal systems.

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Over 13,000 companies have trusted us

Why should large organizations choose Autenti eDelivery?

Sign in quickly and effortlessly

A convenient login method that gives quick access to e-Delivery without having to use the mObywatel (mCitizen) app or personal devices every time.

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Build any processes and workflows

Create any processes, workflow systems (e.g., WEBCON), and internal tools through the e-Delivery API - without the need to own or maintain dedicated certificates.

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Send e-Deliveries without knowing the recipient's e-Delivery address

We’ll deliver it to the correct person thanks to identity verification at pickup.

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Never miss an e-correspondence

Get automatic SMS and email notifications whenever new e-delivery arrives.

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Receive 100% of e-Deliveries in Autenti

Autenti accepts every message sent to your address—even after you exceed your limit.

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Organize e-Deliveries with labels

Catalog e-Deliveries based on your organizational structure or topics using labels.

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Assign different permission levels to labels

Decide who - inside or outside your organization — can access specific e-Deliveries, ensuring full control over information flow.

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Manage correspondence across multiple companies

Handle correspondence for multiple subsidiaries or an entire capital group and organize it using labels — whether your structure has 5 or 100 companies.

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Standardize how you work with documents

One platform unifies e-Deliveries, e-signatures, and verification, ensuring consistent processes, a full audit trail, and access control.

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Tailored onboarding for your organization

We know every company has different needs — that’s why we offer individual pricing and a flexible approach to implementing e-Delivery.

  • SLA and dedicated support - You get direct contact with our sales and technical support teams at every stage of the cooperation, plus long-term customer care for as long as you use the service.
  • Onboarding tailored to you - We’ll support your first steps with e-Delivery, advise not only on designing processes for digitizing correspondence but also on the service’s legal framework, and—if you choose paid onboarding—you’ll additionally get a dedicated onboarding manager for the first month.
  • Training for your teams - We share knowledge and best practices so you can fully leverage the potential of e-Delivery in your company.
  • A service developed with customers - You are our Partner, and together we continuously improve the product to meet your needs. Jointly, we’ve created features such as labels and the ability to reply to e-Deliveries - all to support exactly the processes your business requires.
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Security at every stage of delivery

Autenti eDelivery is a qualified trust service that ensures both legal certainty and data security.

  • Legally binding evidence - The system automatically generates proofs of dispatch and receipt, as well as delivery events, compliant with Polish law and admissible in legal proceedings.
  • Verified identities - Both sender and recipient must confirm their identity, ensuring correspondence comes from and reaches the correct party.
  • Independent proof verification - Proofs can be validated even if they were issued by another qualified provider.
  • Full regulatory compliance - We operate under eIDAS and ETSI EN 319 401 / EN 319 521 standards, confirmed by official certificates of conformity.
  • Information security management - Our solution meets ISO/IEC 27001:2022 requirements and protects your data at every stage.

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Same-day invoices: how PFEIFER Poland cut delivery times from 1–2 weeks to minutes with Autenti eDelivery

The PFEIFER team faced a time-consuming process of delivering invoices to companies that had not consented to e-invoices. Documents were sent by registered post or courier, which could take as long as one to two weeks. This delayed document processing at contractors and directly affected payment timeliness.

Read case study

Need 100% confidence in your e-correspondence?

With Autenti's Proof Validator, you can verify any proof of dispatch or receipt in one place, no matter the e-Delivery provider.

Verify evidence

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Frequently asked questions

What is e-Delivery?

Autenti eDelivery is first and foremost a trust service within the meaning of the eIDAS Regulation, relying on the legal presumption of the integrity of the transmitted data, the identity of the sender and the recipient, and the accuracy of the date and time.

It is a service that is the electronic equivalent of traditional registered mail with acknowledgment of receipt, but providing even greater evidential strength.

It enables the secure sending and receiving of documents in business relations, private communication, and when interacting with public administration, ensuring full proof of dispatch and receipt.

The service guarantees data protection and certainty that only authorised persons have access to the correspondence. It complies with the European eIDAS Regulation and the Polish Electronic Delivery Act. Autenti eDelivery meets the highest standards of security and legal compliance.

It operates quickly and efficiently, regardless of whether you send e-Deliveries within Poland or to any country in Europe.

Who is e-Delivery for?

e-Delivery is dedicated to organisations that need full control over correspondence — both in relations with public administration and in communication with clients or suppliers. It works well in multi-branch structures, capital groups, and wherever compliance, security and the possibility of integrating with internal systems are essential.

It is a solution for companies that focus on automation, transparency and digital continuity of operations.

 

Is the e-Delivery service secure?

Yes. The Autenti eDelivery service meets the requirements of both the eIDAS Regulation and standards dedicated to the service, such as: ETSI EN 319 401, ETSI EN 319 521 and the standard for Qualified Electronic Registered Delivery Service. Autenti has implemented and applies best practices in information security management, such as ISO/IEC 27001:2022.

Our data protection measures include organisational, physical and technical safeguards in line with best market standards.

Autenti’s personnel is a team of specialists with many years of experience and excellent qualifications, taking care every day of the highest standards of the services provided.

Additionally, every transaction is confirmed with proof of dispatch and receipt, secured with an electronic seal and an Autenti timestamp, ensuring full integrity and evidential value. More information is available on the “Security and Privacy” page.

Are documents sent via e-Delivery legally effective and valid?

Yes. Correspondence sent via the Autenti eDelivery service is equivalent to traditional registered mail, and according to Article 43(1) of the eIDAS Regulation:

“The legal effect and admissibility as evidence of data sent and received using an electronic registered delivery service shall not be denied.”

Autenti generates legally binding proof of dispatch and receipt, which can be used as evidence in court proceedings.

According to Article 43(2) of the eIDAS Regulation:

“Data sent and received using a qualified electronic registered delivery service benefit from the presumption of the integrity of the data, the sending of those data by an identified sender and the receipt of them by an identified addressee, and the accuracy of the date and time of sending and receiving as indicated by the qualified electronic registered delivery service.”

 

What does it mean that Autenti eDelivery is a qualified service?

The Autenti eDelivery service is a qualified trust service, compliant with the eIDAS Regulation, entered into the Polish Trusted List maintained by the National Certification Center, and into the European Trusted List maintained by the European Commission.

The service is provided in accordance with the Trust Service Policy. As a non-public e-Delivery provider, Autenti operates within the National e-Delivery System.

The service undergoes annual compliance audits by an independent certification body, both with legal regulations and with standards such as ETSI EN 319 521. Additionally, Autenti maintains an Information Security Management System compliant with ISO/IEC 27001:2022.

More information is available on the “Security and Privacy” page.

As part of providing the e-Delivery service, Autenti uses subcontractors necessary for correct service execution, as well as other providers of qualified trust services:

  • Microsoft Ireland Operations Ltd. – cloud infrastructure
  • Vercom S.A. – electronic communication distribution
  • Link Mobility Polska sp. z o.o. – SMS communication distribution
  • Asseco Data Systems S.A. – qualified Autenti timestamp

Control company e-correspondence in a single system with evidence and enterprise-grade security.

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