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Dedicated SLA

You have the option to order a custom Autenti Service Level Agreement ("SLA") if you need it for the operation of your business. The order is placed under separate arrangements.

SLA (1)

What is this functionality for?

We offer the most demanding users the availability of our services exceeding the guaranteed standard. Of course, you can sign the SLA without using a single sheet of paper or a pen!

Your benefits

  • Ensuring the continuity of the platform's operation at the selected level.
  • Autenti technical support.
  • Accountability for your organisation's internal Business Continuity Plan.

If you are interested in ordering this functionality, please contact Autenti's sales or customer support departments.


These functionalities may interest you: 


Autenti is entered in the register of trust service providers, thanks to which the services we offer guarantee security and legal recognition.


Documents and the contracts signed by Autenti are legally binding throughout the European Union, which is in line with the provisions of the eIDAS regulation. We also meet the requirements set out in the Polish Civil Code and UOKiK (Office of Competition and Consumer Protection).


Autenti operates in accordance with the GDPR policy and its supervision is performed by the Personal Data Protection Inspector appointed for this purpose. All documents are saved in an encrypted archive.


Start signing documents without
leaving your home for free

  • one platform, many applications
  • all forms of electronic signatures
  • economy, speed and comfort
  • customer satisfaction guarantee