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A complete guide to contract renewal: steps, examples, best tips

Contract renewals are a regular part of business and of contract management as a whole, but they’re often treated like an afterthought.

Whether it’s a software subscription or a multimillion-dollar vendor agreement, renewing a contract without a solid contract renewal strategy can lead to wasted money, legal headaches, or missed renewal opportunities.

In fact, according to World Commerce & Contracting, poor contract management can cost businesses as much as 9% of their annual revenue. And a big part of that? Inefficient, last-minute, or completely overlooked renewals.

Revenue lost - EN

This guide breaks down everything you need to know to get every contract renewal right.

From understanding the difference between a contract renewal and extension, to setting up foolproof reminders and negotiating like a pro. Whether you’re managing two contracts or two hundred, getting renewal right is a competitive edge worth having.

What is contract renewal, really?

Contract renewal is when all parties involved in the contract decide to extend an existing contract—either after it expires or before the contract term ends. It can be as easy as signing a new agreement or as risky as letting an auto-renewal happen without reviewing the fine print.

Think of it like a lease on an apartment. When the contract is about to expire, you can:

  • Sign on for another year (renew)
  • Or move out (terminate it)

Now let’s break it down further.

Automatic vs manual renewals

Contract renewals can happen automatically or manually. Automatic contract renewal is when the contract renews on its own unless someone cancels it.

For example, you forget to cancel a software subscription and it bills you for another year, given your credit card details were already available.

On the bright side, automated contract renewals are definitely low effort. But on the darker side, they are easy to miss, which can make you overpay or continue an unfavorable contract instead of terminating it or reviewing the terms, which also poses risks.

Manual contract renewal, on the other hand, is when both parties have to actively agree to keep the contract going.

For example, a freelance contract ends and both sides sign a new one with adjusted terms and conditions.

It gives both parties more control over the contract execution, but definitely takes more time and coordination to complete.

Renewal vs extension

Now, another point that needs to be mentioned when discussing contract renewals is contract extension.

Contract renewals and contract extensions are the two terms that get confused a lot, and although there is overlap, they’re slightly different:

  • Renewal = new time frame, new document (can be a renewal amendment), possibly new terms, even major changes. It’s like starting fresh, even if most things stay the same.
  • Extension = the same contract (or with slight terms changes), just more time added to the original time frame. Think of it like hitting the “snooze” button.


What does that look like in the real world, though?

Real-world examples

Here are three real-world examples of possible contract renewal scenarios you can come across:

  • B2B: a marketing agency’s annual retainer with a client ends in December. In October, they review performance and agree to renew the contract with updated deliverables and pricing.
  • SaaS: a project management tool renews automatically each year in an enterprise-based contract. The customer gets a reminder 30 days before renewal to cancel, downgrade, or make changes to the contract.
  • Service contracts: an IT company has a 2-year service agreement with a school district. Before the contract ends, both sides negotiate a renewal with added services for the next term.


When to start thinking about renewing a contract?

One of the biggest mistakes people make with contract renewals is waiting too long to deal with them—or worse, not realizing the contract has already been renewed.

If you’re scrambling two days before a renewal deadline (or noticing it a week after it auto-renewed), you’ve already lost.

The sweet spot? Begin at least 60 days before the renewal deadline to track contract data, review contract terms and conditions, benchmark market, and manage contract renewals strategically

This gives you time to review how the relationship has gone, evaluate whether the terms still make sense, and negotiate if needed.

Example workflow you can use:

  • 60 days out: start the process. Flag the contract, notify stakeholders, pull performance reports.
  • 30 days out: do the actual review. Are you happy? Are they happy? What’s changed since you first signed this?
  • 15 days out: make your decision—renew, renegotiate, extend, or walk away.

Renewal Countdown - EN

What’s also worth noting, though, is the fact that some contracts have notice periods (e.g. “must give 30 days written notice to cancel”), and missing that window can lock you into another term.

To stay ahead of this, use whatever system works for you. But at the very least, put key contract dates on your calendar with alerts. Better yet, use contract management software that can send you automated reminders and organize your documents.

Even a shared spreadsheet with expiry dates and assigned owners is better than relying on memory or a cluttered inbox.

Contract renewal checklist

And before you renew anything or start to manage the contract renewal process as a whole, hit pause and ask yourself these questions. It’s time for contract review, done properly.

1. Performance review: did they deliver?

Check how well the vendor, partner, or service performed. Don’t go on gut feel, use data. So ask yourself these questions to get insights into contract performance:

  • Were the KPIs met?
  • Were deliverables completed on time?
  • Have there been any recurring issues or complaints?
  • What’s the feedback from the team actually using the service?

If performance was average or worse, this is your signal to renegotiate or explore alternatives.

2. Are the terms still in your favor?

Contracts that worked a year ago might not make sense today. So ask yourself:

  • Is the scope still relevant?
  • Are the costs still justified?
  • Has your business outgrown or outpaced the terms?
  • Do you still need everything you're paying for?

Renewal is your window to fix what no longer serves you.

3. Market comparison: are you overpaying?

Next, benchmark the deal with these questions:

  • What are competitors offering for similar services?
  • Has pricing changed in the market?
  • Could you get more for less elsewhere?

Even if you stay, knowing the market helps you negotiate better.

4. Legal & compliance check

This one’s easy to skip, but surely expensive to ignore. So don’t forget to check on these:

  • Any new regulations you need to factor in?
  • Is the data handling or liability language still acceptable?
  • Are renewal terms (like the auto-renewal clause or notice periods) reasonable?

Loop in the Legal team early if anything feels out of date or unclear.

5. Internal alignment: is everyone on board?

Lastly, make sure the right people are in the loop by asking at least one question per each team:

  • Finance: is the budget approved?
  • Legal: any contract red flags?
  • Ops/team leads: still happy with the service?
  • Execs: does this still align with broader goals?

If stakeholders aren’t aligned, you’re setting up for friction down the road.

Contract renewal process (step-by-step)

So you've now checked off every box and decided a contract might be worth renewing. Great. But how do you actually get from “let’s think about this” to “signed, sealed, and renewed”?

Here’s a process you can use to make renewals as efficient as possible.

Step 1: external discussion or negotiation

After a decision has been made to renew a given contract, it’s time to talk to the other side.

If you're happy with the existing agreement’s terms, this might be a quick confirmation. If you’re not, start the negotiation—ideally with specifics.

Think pricing, service level agreements, notice periods, or performance guarantees.

Keep it professional, but don’t shy away from asking for what you need. The renewal period is your chance to correct what didn’t work the first time around.

The key? Be clear, be reasonable, and don’t wait until the last minute to cover the contract negotiation.

What’s negotiable and what’s not?

Not everything is up for grabs, though. Here's what’s commonly negotiable:

  • Pricing or discounts
  • Scope of work or deliverables
  • Contract length or renewal terms
  • Payment terms (Net 30 vs. Net 60, upfront vs. installment)
  • Contract termination clauses (shorter notice period, lower exit fee)
  • Service levels (SLAs, response times)

What’s usually not negotiable?

  • Core legal terms tied to compliance
  • Certain liability or insurance requirements (especially in regulated industries)
  • Platform limitations (in tech/SaaS)

Pro tip: if a vendor says something “can’t be changed,” ask why. Sometimes it’s policy. Sometimes it’s just inertia.

How to start the negotiation conversation?

Most negotiations fizzle because they’re vague. So be the opposite, come as direct and respectful.

For example, when approaching reaching a more favorable agreement on a service price, you can say:

Hi [Vendor Name],

As we approach the renewal for our [Service/Product] contract, I wanted to revisit the pricing. We’ve been happy with the service, but we’re evaluating alternative options and would appreciate seeing if there’s room to adjust the rate to better reflect our ongoing relationship.

Let me know if you’re open to a conversation, happy to jump on a quick call.

Thanks,
[Your Name]

Or when approaching terms’ changing, you can go about it like this:

Hi [Vendor Name],

We’re reviewing the contract renewal and would like to propose a few adjustments before we finalize. Specifically, we’d like to [shorten the contract length / revise the scope / modify payment terms].

Please let us know your availability to discuss. We’d love to continue the partnership in a way that works for both sides.

Best,
[Your Name]

Red flags to walk away from

Negotiation is also most-likely the time to catch any glaring red flags that may have occurred in the partnership.

Not every renewal is worth fighting for. So if you see any of these, it may be time to walk:

  • Zero flexibility on pricing despite poor performance or better alternatives appearing on the market
  • No visibility into contract terms and conditions (e.g., they won't send the new terms until after renewal)
  • Lack of responsiveness during negotiation
  • Surprise fees or upsells baked into the renewal
  • Terms that are worse than the original contract

Remember that you’re not stuck. There are always alternatives, even if switching is inconvenient.

Step 2: formalize the renewal

Once terms are agreed on, put them in writing. You have two main options:

  • Writing a new contract: best if terms have changed significantly.
  • Amendment or renewal letter: fine if you're just continuing the same agreement with minor updates (like extending a contract’s timeline or tweaking a fee).

Whatever you do, make sure the renewal includes clear dates, updated terms, and signatures from both parties.

Step 3: sign-off, update reminders, and document the deal

Finally, the step everyone’s been waiting for: signing the new deal.

For this step, in theory you just have to get all signatures, route the final version to legal or your contract admin, and store it properly—ideally in a contract management system or at least a centralized, searchable folder.

In practice, you can dive a little deeper. For example, switch out traditional signing with electronic one to save both sides some serious time.

Like the TZMO group who switched to signing their contracts electronically with Autenti and saved as much as 90% of time on their contract management processes.

With Autenti, you can use all major types of e-signatures, from simple to QES, automatically send out documents for signing to the right person, have effortless version control and audit trail of each new signature, mass-sign contracts, verify identities online, and so much more.

After you’ve made signing way simpler, remember to also set a new renewal reminder right away for the next cycle. Future-you will thank you.

Contract renewals: best practices

Now that your contract is renewed, we’re going to lean into the best practices, helping you polish any and all associated processes for efficient contract renewal management.

Because once you’ve done a few contract renewals, patterns start to emerge. 

Some teams always scramble. Others stay ahead of the curve, avoid surprises, and get better deals over time. Here’s how to be the latter.

Set renewal alerts the day you sign

We’ve already briefly mentioned this one, but it could be even triple-highlighted. This point is crucial—stay ahead of renewal.

Don’t wait until a contract is about to expire to start thinking about it. The moment a contract is signed, add a reminder 60–90 days before its end date. 

Calendar, Slack, email—whatever your team actually checks.

Keep everything centralized

Scattered PDFs and email chains are a recipe for a disaster. Use a shared folder, spreadsheet or, if your volume justifies it, a contract management system.

You should be able to answer:

  • What contracts are active?
  • When do they expire?
  • Who owns the relationship internally?

Keeping a tidy and, most importantly, searchable, contract repository will save the whole business a ton of worry.

Standardize your process

Next, when it comes to contract management overall, but also contract renewals, we’re all about standardization of processes.

Why?

Because they keep things moving.

So build a basic contract renewal workflow and stick to it. Even something as simple as:

  1. Identify contract to renew (automated alert)
  2. Internal review of terms and conditions, pricing, legal elements
  3. Market check
  4. External negotiation
  5. Final sign-off

Bonus points go for creating templates for renewal emails, approval checklists, and documentation.

Always ask: “Is this still worth it?”

Just because a contract can be renewed doesn’t mean it should be.

Businesses evolve. Needs change. Technology improves. Our last tip is to always take a hard look each time you’re contemplating contract renewal. You may find smarter alternatives, stronger negotiating positions, or no need for an actual renewal to happen.

E-signatures as contract renewals’ cherry on top

Contract renewals don’t have to be a scramble or a snooze button hit on outdated agreements. With the right process in place, they can become a strategic checkpoint: a chance to reassess value, strengthen relationships, and negotiate smarter terms.

And once you've done the hard work, i.e., reviewed performance, aligned stakeholders, navigated negotiations—there’s no reason to let paperwork slow you down. That’s where e-signatures come in.

Think of them as the cherry on top: fast, secure, and trackable. Whether you're sending out one renewal or a hundred, e-signature tools streamline the final step, save time for everyone involved, and reduce the risk of errors or delays.

So yes, set your reminders, centralize your documents, and build a solid workflow. But when it’s time to seal the deal, let e-signatures do the heavy lifting. 

Your future self (and your Legal team) will thank you.

Try Autenti completely for free, 14 days straight for smooth contract renewal management—signing included.