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Autenti + Salesforce

Sign and manage documents directly in Salesforce – faster, more secure, and without leaving the system.

Why did we integrate with Salesforce?

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Faster document handling

Generate, send, and sign contracts directly in Salesforce, without logging in to Autenti or switching between systems.

Procesy
Fewer errors, full automation

Customer data is automatically transferred from Salesforce to documents, eliminating manual retyping and the risk of errors.

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Current status and security

Real-time signature status viewing and automatic document saving in Salesforce ensure security and control.

How does this integration work?

Autenti integration with Salesforce allows you to create and send documents directly from Salesforce, without the need to log in to Autenti.

  • You create a document template that matches your business logic.
  • You generate documents based on this template and data from Salesforce.
  • Documents are sent for electronic signature by Autenti, and their status can be monitored directly in Salesforce.
  • Once the recipient signs the document, the file automatically returns to Salesforce, where it can be saved and assigned to the appropriate records.

What processes does Autenti + Salesforce support?

Customer onboarding

Companies serving a large number of clients often need to verify identity and financial credibility before commencing business. This includes KYC and AML processes, as well as signing initial documents like NDAs.

With Salesforce's integration with Autenti, you can perform these checks while simultaneously enabling electronic signatures directly in your CRM.

  • Effect: more efficient onboarding of new customers, greater data security and regulatory compliance.
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Projekt "Sklep bez papieru"

Branża: Retail

Use case: HR, Administracja, Zakupy, IT, Marketing, Centralne Biuro Zakupów

Szczegóły realizacji

500 sklepów w Polsce zredukowało papierowy obieg dokumentów
90% o tyle skrócono proces podpisywania dokumentów

CCC Group logo

Wszechstronne wykorzystanie integracji Autenti i Webcon w grupie CCC

Problem: Klient posiadał problem z papierowym obiegiem dokumentem w sklepach (500 sklepów i prawie 1000 pracowników). Każdy z dokumentów był wysyłany fizycznie ze sklepu do centrali firmy. Proces był nieefektywny - opóźnienia w zatrudnieniu, długi czas oczekiwania na podpisanie i odesłanie dokumentu.


Rozwiązanie: Integracja platformy Webcon z Autenti umożliwiła elektroniczne podpisywanie dokumentów, które zapewniło szybką finalizację umów, łatwość analizowania, spójne repozytorium umów, przejrzystość procesu podpisywania.

Zobacz inne case study

One automated process

Creating a process

In Salesforce, you select the appropriate contract or document template, and customer data is automatically populated based on information from CRM. This eliminates manual data copying and minimizes the risk of errors.

Integration SalesForce

Send for signature

You send the document directly from Salesforce, without having to log in to Autenti. The system automatically assigns recipients, determines the order of signatures, and secures the process with an OTP/SMS code, if required.
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Monitoring and archiving

Signature status updates in real time in Salesforce, and upon completion, the signed document is automatically transferred to the customer record. This gives you complete control over the process and ensures orderly documentation.
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Frequently asked questions

How does Autenti integration with Salesforce work?

The integration allows you to generate, send, and sign documents directly in Salesforce. Customer data is automatically retrieved from CRM, and signature status updates in real time.

Can I track document signatures in Salesforce?

Yes. Every step of the process—from shipping to final signature—is visible in Salesforce. You don't need to log in to Autenti or manually update statuses.

Does the integration support multiple document types?

Yes. You can create and send various types of documents for signature, including contracts, annexes, invoices, regulations, and protocols. All signed files are automatically saved in Salesforce.

Can I automate processes in Salesforce through integration?

Tak. Integracja pozwala uruchamiać automatyzacje po podpisaniu dokumentu, np. tworzyć rekordy kontraktów, aktualizować statusy spraw czy przekazywać zamówienia do realizacji.

Does integration increase document security?

Yes. Documents are stored in Salesforce, without the need to download them to disk. The signature process can be additionally secured with OTP/SMS codes, and file access is controlled by permissions in CRM.

Learn more about Autenti's integration with Salesforce