About the client

Masterlease is one of the leading leasing companies in Poland, part of the PKO Bank Polski Capital Group. It specializes in long-term rental and vehicle leasing, managing a fleet of over 30,000 cars. The company serves individual clients, SMEs, and large corporations, focusing on modernity, simplicity of services, and uninterrupted mobility.

Challenge

Before implementing Autenti, Masterlease struggled with a time-consuming and inefficient document workflow. Every document requiring the signature of board members, who were spread across different locations, had to physically reach all parties. This delayed key decisions and disrupted the smooth running of operations.

“We waited several days to collect signatures from board members located in different cities.”
- Sławomir Polus, Used Car Sales Department, Masterlease

Solution

Masterlease began implementing the Autenti platform with internal processes, initially treating the tests as “family and friends.” Over time, the e-signature also covered documents sent to clients and contractors. The platform’s UX simplicity and comprehensive functionality proved key, enabling quick and secure signature collection regardless of signatories’ locations.

“You won thanks to comprehensive functionality combined with UX simplicity. These are two things that are quite rare on the market.”
- Sławomir Polus, Used Car Sales Department, Masterlease

Results

• Reduced document signing time from several days to just minutes
• Significant operational savings thanks to eliminating paper-based workflows
• Increased process security during the COVID-19 pandemic
• Positive feedback from employees and clients
• Greater team engagement in developing new use cases for e-signatures